The Oasis Wellness Lounge

Privacy Policy for The Oasis Wellness Lounge

Effective Date: January 1st, 2025

At The Oasis Wellness Lounge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

  1. How We Treat Protected Health Information (PHI)

Protected Health Information (PHI) refers to any information related to your health status, provision of healthcare, or payment for healthcare that can be used to identify you. We collect PHI in various ways, including through the following methods:

  • Online forms (e.g., when you fill out a medical history form or consent to treatment)
  • Interaction during consultations and treatments
  • Payment transactions and billing information

We use your PHI for the following purposes:

  • To provide medical care, such as the administration of treatments, assessments, and weight loss services
  • To communicate with you regarding your treatment, appointments, and medical inquiries
  • To process payments and insurance claims, if applicable
  • To comply with applicable laws and regulations

We are committed to ensuring that your PHI is kept private and secure. We will not disclose your PHI to third parties without your consent, except as required by law or as outlined in this policy.

  1. Your Rights Regarding Protected Health Information (PHI)

Under HIPAA, you have several important rights concerning your PHI:

  • Right to Access: You have the right to request copies of your medical records, billing records, and other information we have on file. You may request this in writing, and we will provide access to the records within a reasonable time.
  • Right to Correct: You have the right to request amendments to your PHI if you believe the information is inaccurate or incomplete. If we accept your request, we will correct the records and send an updated version to any relevant parties.
  • Right to Request Restrictions: You may request limitations on how we use or disclose your PHI. We are not required to agree to your request, but we will consider it in good faith.
  • Right to Confidential Communications: You have the right to request that we communicate with you in a specific way or at a specific location to maintain your privacy (e.g., by phone instead of email).
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for filing a complaint.
  1. Privacy Official and Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights under HIPAA, please contact our Privacy Official:

Privacy Official:
The Oasis Wellness Lounge
Attn: Privacy Officer
440 Monticello Avenue
Suite 1802
Norfolk, VA 23510
Email: Hello@oasiswellnesslounge.net
Phone: 571-681-0905

You may also contact us directly at 571-681-0905 or email us at Hello@oasiswellnesslounge.net for further information.

  1. Use and Disclosure of Your PHI

We will use and disclose your PHI only in the following ways:

  • Treatment: To provide and manage your medical care.
  • Payment: To process payments for services rendered, including claims to your health insurance provider.
  • Healthcare Operations: For activities such as quality control, training, and administrative purposes related to providing care.
  • Legal Requirements: We may disclose PHI as required by law, such as to comply with a court order or government investigations.

  • With Your Authorization: For any use or disclosure outside of what is described here, we will ask for your written authorization.

  1. Data Security

We take the protection of your PHI seriously and implement appropriate safeguards to prevent unauthorized access to your personal and health information. Our security measures include:

  • Encryption of electronic records
  • Secure access protocols for our employees and contractors
  • Routine audits and monitoring to ensure compliance with HIPAA
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with an updated “Effective Date.” We encourage you to review this policy periodically for any changes.

  1. Acknowledgment of Receipt of Privacy Policy

By engaging in services at The Oasis Wellness Lounge, you acknowledge that you have received or have been given the opportunity to review this Privacy Policy. If you have any questions about this policy, please don’t hesitate to reach out.